Doruk LLC legal

    Privacy Policy

    Last updated: February 2025

    1. Overview

    Doruk LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

    2. Information We Collect

    Contact Information

    When you contact us via form, email, or phone, we collect:

    • Name, email address, phone number
    • Company name and business details
    • Message content and inquiry type

    Usage Data

    We may automatically collect non-identifying information:

    • Browser type and IP address (anonymized)
    • Pages visited and time spent
    • Referral source

    Commerce & Service Data

    If you engage us for services, we collect information necessary to perform the work:

    • Project scope and requirements
    • Integration and platform credentials (encrypted)
    • Payment and invoicing information

    3. How We Use Your Information

    We use collected information to:

    • Respond to inquiries and provide customer support
    • Deliver requested services and projects
    • Process payments and maintain records
    • Improve our website and services
    • Comply with legal and regulatory obligations
    • Prevent fraud and ensure security

    4. Data Security

    We implement industry-standard security measures:

    • Encrypted transmission (HTTPS/TLS)
    • Least-privilege access controls
    • Encrypted storage of sensitive data
    • Regular security audits and monitoring

    No method of transmission is 100% secure. We cannot guarantee absolute security, but we commit to protecting your data with commercially reasonable measures.

    5. Payment & Card Data

    We do not store credit card data.

    All payment processing is handled by secure third-party processors (e.g., Stripe). We only store transaction records and invoicing details necessary for business operations.

    6. Third-Party Sharing

    We do not sell, trade, or rent your personal information. We may share information with:

    • Service providers: Payment processors, hosting, email services (under data processing agreements)
    • Legal compliance: If required by law or to enforce our Terms
    • Business transfers: In case of merger, acquisition, or asset sale

    7. Cookies & Tracking

    Our website uses minimal tracking. We do not use invasive analytics or third-party tracking cookies. Session-level analytics help us understand user behavior but are anonymized.

    8. Data Retention

    • Contact inquiries: 1 year (or until request is resolved)
    • Service records: 7 years (for legal/tax compliance)
    • Website analytics: Anonymized, no personal data retention

    You may request deletion of your data at any time, except where legally required to retain.

    9. Your Rights

    Depending on your location, you may have rights including:

    • Right to access: Request a copy of your data
    • Right to correction: Update inaccurate information
    • Right to deletion: Request removal of your data
    • Right to portability: Obtain your data in a structured format

    To exercise these rights, contact us at privacy@dorukllc.com.

    10. Changes to This Policy

    We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Your continued use of our services constitutes acceptance of the updated policy.

    11. Contact Us

    If you have questions about this Privacy Policy:

    Doruk LLC

    1209 Mountain Road Pl NE, Ste N

    Albuquerque, NM 87110, United States

    privacy@dorukllc.com